Simply. Talk to your clients.

Ziwo Admin Manual 17

• How do I view call recordings?
• How do I use call whispering?
• How to toggle widgets in the dashboard
• How to enable/disable metrics in the live dashboard
• How to download or export call data

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Ziwo Agent Manual 14

• How to login to your ZIWO account?
• How to check my headset device settings?
• How to receive calls in ZIWO?
• How to make an outbound call in ZIWO?
• How to change my ZIWO status?

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Integration / API 8

• How to encrypt your password
• Verto Integration
• Auto Dialer API
• ZIWO API Documentation
• Click to Call API

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Network 2

• What ports to open on a firewall ?
• What URL and links do you need to open on proxies

FAQ 20

• How to create predefined widgets?
• Your Company settings
• How to create an Agent
• Add a wrap up time to the agent
• How to log out an agent ?

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