How do I view call recordings? : Simply. Talk to your clients.

How do I view call recordings? Print

Created by: Nouf Al Khamaiseh

Modified on: Wed, 29 Jul, 2026 at 11:44 AM

You can view and listen to call recordings from the ZIWO admin platform.

Under Logs, click Calls.
The Calls section opens, showing all call logs.
Filter your view by date, agent, queue, position, caller/called number, call center number, direction, tags, or call ID.
Click any row to open the call details, including a playback interface to listen to the recording, and you can also dowanload the records.

Nouf is the author of this solution article.

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