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Knowledge base
General
Ziwo Admin Manual
15
How do I view call recordings?
How do I use call whispering?
How to toggle widgets in the dashboard
How to enable/disable metrics in the live dashboard
How to download or export call data
View all 15
Ziwo Agent Manual
14
How to login to your ZIWO account?
How to check my headset device settings?
How to receive calls in ZIWO?
How to make an outbound call in ZIWO?
How to change my ZIWO status?
View all 14
Integration / API
8
How to encrypt your password
Verto Integration
Auto Dialer API
ZIWO API Documentation
Click to Call API
View all 8
Network
3
What ports to open on a firewall ?
What URL and links do you need to open on proxies
PRI Setup - SDWAN configuration