Simply. Talk to your clients.

AGENTS Time spent in all Statuses Time spent in status Available Time spent in status On break Time spent in status Meeting Time spent i...

The video below will guide you step by step on how you can add agents from the Ziwo admin platform. Steps : 1. From the admin landing page click on ...

1. Login to your admin account 2. On the admin page click on the  icon, more options will appear 3. Look for click on it, and under channel click on 4. ...

1. Login to your admin account 2. On the admin page click on the  icon, more options will appear 3. Under CONFIGURATION select 4. The agent status page ...

Call Results Busy: This call result is when you are calling a customer and the phone number is busy or he gives you a busy signal or when the customer has...

1. First you need to select which number to be calling from by going to Channel>Numbers & Extensions 2. Copy the number you will be calling from 3....