The Roaming Agent feature lets you receive ZIWO calls on a different phone number, even if you’re not at your usual location or workstation. This is particularly useful when you’re traveling or working from a location with limited access to your normal devices.
Before you start: This feature must be enabled by your admin. If you don’t see the option, please request access.
To enable Roaming:
- Click on your Profile.
- Select Calling Preferences.
- Toggle the Roaming option to ON.
- Enter the phone number you want to receive calls on.
- Click Save Changes.
Once activated, incoming calls will be routed to your specified number, and you can continue working without interruption.