Ziwo Agent Manual

How can I see my calls history?
ZIWO keeps a record of all your call activity, including incoming, outgoing, and missed calls. You can also access call recordings if permitted. To view yo...
Mon, 27 Jul, 2026 at 3:29 PM
How can I call a number again from my call history?
If you place the mouse over any number under recent calls or Calls section, a green “Call Again” button will appear. Click on the green button anda call wil...
Tue, 6 Aug, 2024 at 4:43 PM
How can I update my profile details?
You can update your profile details when you click the profile iconlocated on the upper right side of the platform. You can change your profile deta...
Fri, 31 Jul, 2026 at 11:51 AM
How to clear cache & cookies + Hard reset
If ZIWO is behaving unexpectedly, clearing your browser cache and doing a hard reload often fixes it. Steps Go to app.ziwo.io. Press F12 to open your br...
Wed, 29 Jul, 2026 at 12:22 PM
How Do I Create a New Contact in ZIWO?
You can create contacts directly from the ZIWO interface so they’re available while making or receiving calls. To create a contact: Click the Contacts ic...
Fri, 31 Jul, 2026 at 3:20 PM