If ZIWO is behaving unexpectedly, clearing your browser cache and doing a hard reload often fixes it.

Steps

  1. Go to app.ziwo.io.
  2. Press F12 to open your browser's developer console.
  3. Right-click the browser's refresh button (top-left of the page).
  4. Select Empty Cache and Hard Reload and wait for the page to reload.
  5. Log back in to ZIWO.
★ Tip: Try this first for audio, loading, or display issues, including poor call quality, before contacting support.