You have two options for configuring your Interactive Voice Response (IVR):
Option 1: Technical Team (Self-Setup)
If you have a development team, they can configure the IVR via XML scripting.
Option 2: ZIWO Setup (Recommended for Non-Technical Users)
To have our team configure it, please provide:
A clear IVR Flow (diagram or written steps)
All Audio Files used in the IVR (e.g., greetings, menu prompts)
Once submitted, our team will complete the setup in 3–5 working days, depending on complexity.
⚙️ Complex IVR setups may require additional time and validation.