Simply. Talk to your clients.

You can set up a roaming agent so the calls ring on an external number (for example, a mobile) when the agent is away from their desk.

Steps

1. From User Management, click on Users.
2. Find the agent you want to configure, click the three dots, then click Edit.
3. click on Roaming option.
4. Enable Roaming, then enter the phone number you want calls to be forwarded to. Finally, set the Call Timeout duration.
5. Click Save.